Desistir del contrato

Step 1 of 2

Your withdrawal statement

With this form you inform us of your decision to withdraw from the contract.

Fields marked with an asterisk (*) are required. Everything else is optional.

You will find it in your order confirmation email (for example #1001). If you cannot find it, type the purchase date and the product.

If you can, use the same email address you ordered with.

Leave it blank to withdraw from the whole order.

You do not have to give a reason. If you tell us, it helps us improve.

Your statement

I hereby give notice that I withdraw from the contract of sale for the order given above (or only for the items I have listed).

Step 2 of 2

Review and confirm

Pressing the button sends us your withdrawal statement. We will then email you an acknowledgement of receipt with the content of your statement and the date and time you submitted it.

Data protection. Controller: the owner of Vivagag, whose name and full details are in the legal notice. Purpose: to handle your withdrawal and send you the acknowledgement of receipt, as the law and the contract require. Recipients: Shopify (the shop platform, which delivers this form to us by email) and hCaptcha (anti-spam filter). Rights: access, rectification, erasure and the other rights the law gives you, as explained in the privacy policy.

Privacy policy

Other ways to withdraw

This form is one option, not the only one. You can also withdraw by sending us the model withdrawal form, or any other clear statement, by email or by post.

Withdraw by email offriginal@gmail.com